FAQ

We offer a variety of different storage units to fit your needs, so prices vary. Check out pricing and availability by clicking “Rent now”.

All of our units are Climate Controlled.

A valid piece of government-issued photo ID is required, as well as a credit card for payment. 

One month is the minimum term.

With your digital key, you are able to access your belongings from 5:00 a.m – 11:00 p.m., 365 days a year!

Nope! Our unique bluetooth technology means the key is available right on your smartphone. Alternatively, bluetooth fobs may be available upon request.

Absolutely! Once you sign up and purchase a unit, you may pay rent and manage your account via the Login/Paybill function on our website. We designed the process to be as easy as possible to save you the hassle.

In order to ensure a secure and streamlined rental process, a credit card is required to rent a unit at SmartGuard Self Storage.

We please ask that you don’t store any guns, plants, fuel, fireworks, chemicals, perishable food, or anything illegal.

We do not require insurance, but it is heavily recommended. If your homeowner/renter’s insurance covers self-storage you may use that, otherwise, we sell a couple different protection plans:

Basic: $13.00 per month for $5,000 worth of coverage ($500 deductible.)
Premium: $25.00 per month for $20,000 worth of coverage ($500 deductible.)
 

Yes we do. We have a wide variety of supplies for whatever you need, including boxes, packing paper, bubble wrap, and more. The best part is our packing supplies are eco-friendly, so you can feel good about your move.

For interior units, we have a large loading bay with overhead doors that should accommodate any loading trucks and can provide a dolly or cart to assist in moving your items.

For exterior units, you may pull your vehicle up directly outside your unit – no elevators!

We just require a 14-day notice and your move-out date. You can contact our office to easily schedule your move out.

We offer mailbox rentals, boardrooms for use for free by our customers (must be booked with the office) and free WIFI.

We have no admin fees in our sign up process.

Feel free to reach out with any additional questions at info@smartguardstorage.ca